Monday, May 6, 2013

Overdrive Error: Kindle book showing up in 'pending delivery'

I had a patron come inside today with a weird problem with her Kindle Fire.  She'd tried to download a book, and it wouldn't show up on her Fire.

I walked myself through it, but nothing I tried worked.  Turning off the wifi, syncing the Fire, nothing.  No matter what I did, the book sat in the 'pending delivery' part of the 'manage your kindle' section.

I had to hand it over to my co-worker, who works with Overdrive much more than I, but even he couldn't figure it out.  Seems like an e-mail to Overdrive is in order if our searches come up empty.

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