"I returned a cd today. I meant to write down the title, since it was from a movie so I could watch the movie, but I forgot to. Can you pull it up on my account?"
Hmmm... "Let me see...no, it's already been returned so there's no record of it."
*very sad face* "It looked like a good movie. It was an older movie, I think with Tom Cruise..."
"Let me see what I can do. So you don't remember what movie it was?"
"What about any song titles?"
"Hoochie Coochie Man, I think..."
*searches* "Was it 'Stand Up Men'?"
*big smile* "It's a newer movie, just out last year. I can reserve it for you if you want."
I love it when I can reverse-search something like that!