So today, I got asked a question about a murder that had taken place in '92. Going back into our indexes for that year, I found not one or two articles, but over 3 dozen.
I copied what I thought were the most relevent off of the microfilm and called the patron back. She wanted all of them, so I explained to her what I did and invited her (she is in the area) to come and look up all the articles she wanted.
I wrote down all the dates of the papers that had articles pertaining to the case and mailed them to her, so maybe I'll see her in a few weeks!