I had a patron call about a needlepoint book she had out. She wanted to know if she could just remove the patterns in the back of the book since the book was due back in a couple of days.
I had to politely tell her that no, she couldn't, but she could make copies of the pattern at the library.
She reworded the question, but it was the same thing: could she take the patterns from the book since she needed them?
I had to reaffirm what I said: no, she couldn't, but we did have copy machines here for her to make copies of the patterns.
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